Privacy: We respect your privacy, your information is held for our members information only. We do not collect any credit card information on this site.
We only use the information to set up your membership, send our current catalogue plus membership and to compile your order. We do not sell or rent our members list.
We are compliant with the Privacy Laws of Canada.
Refunds: In order for us to except & process a refund, we ask that the product be shipped back in original packaging - not opened, within 20 days of the purchase date.
For refunds (subject to guidelines above):
Products for return can be mailed to:
Subject: Returned products
Suite #358, #300 - 8120 Beddington Blvd. N.W.
Calgary, AB T3K 2A8 CANADA
Contact Us Page: Our company is not liable for any orders placed into our *Contact Us* page. This page is only set-up for the sole purpose of Comments or Inquiries only, plus this *Contact Us* page does not allow large itemized lists to be sent to us. We would appreciate for our clients to use the *Add To Cart System* provided on our website and all orders are processed through PayPal.
Currency differences: for refunds are calculated at the standard rate from the existing credit card exchange rate for the date of refund. (We are not responsible for any discrepancies in the exchange rate).
SECURE ONLINE ORDERING -- Upon your order with PayPal you must create an account with PayPal to have the option to pay in Canadian Funds, for Canadian orders.
If you do not create an account with PayPal you will have the only choice to pay in US funds.
We will gladly process your order if you would like to email your order directly to us.
Secured Site for Ordering: All orders will be processed now with PayPal.
Corporate and Wholesale accounts are welcome-- Contact us, or Login to create your (Wholesale) account and the info will be mailed to you.
Wholesale: We accept Wholesale accounts, we do ask for your GST #, *business license #, company name, contact person, full address, phone #, fax # & email.
Copyright (c) 2013 Lavendar Cove (Canada)